Understand customer service policies within business and services Assignment

Understand customer service policies within business and services contexts - Assignment Example It provides individual services to every guest in the rooms as well as to conference groups and meetings. Services include navigation of desktop, tablets, T.V, mobiles and other gadgets that require online facility. It offers easy access to hotel services for example meal service, housekeeping service and pick up service without any hold. Spok Inc. is another organization that offers a better communication system to hotels. It is majorly famous for its service-enhancing mobile communication. Along with that it offers smart and reliable solution for individual guests communication to the hotel management. This communication system is very famous in hospitality industries. It helps hotel improve their efficiency and profitability as it connects hotel’s network internally and externally. It offers interfacing systems for example web booking engine, Sales & Catering, PMS and CRS. It offers easy access to hotel services for example meal service, housekeeping service and pick up service without any